FAQ’s

  1. What is the HCAHPS imperative for creating a patient-centered experience?
  2. What makes your boards better than the inexpensive framed white boards?
  3. Can we have each marker board individualized with the room number and phone number?
  4. Can we customize the graphics using our own hospital logo and branding?
  5. Can you help us design the graphics?
  6. Can we have more than one graphic design for the hospital?
  7. Are custom sizes available?
  8. What are the consequences if we accidentally use a permanent marker?
  9. Is there an eraser/marker shelf and where is the marker held if there is no shelf?
  10. Are the edges of the glass sharp?
  11. Will the glass scratch?
  12. Do you supply magnets?
  13. Will the glass fade?
  14. What are your prices?
  15. Do you offer discounts?
  16. How quickly can we get our marker boards?

What is the HCAHPS imperative for creating a patient-centered experience?

It is a call to action for healthcare leaders and staff to achieve patient-centerd excellence by placing patients at the center of our work – every patient, every time.

What makes your boards better than the inexpensive framed white boards?

Besides the obvious, that our glass board is artistic, stylish, maintenance free, and resists bacterial growth, is the reasons are endless. The store version marker board will need to be replaced every few years because it shows its everyday wear quickly. It will easily become stained and will begin ghosting, possibly revealing private patient information to newcomers. Harsh cleaning products will be used by innocent cleaning crews, compounding the issue and eventually making the surface unusable. Also the store version model is typically framed, which allows dry marker dust to collect in the frame, and does not resist bacterial growth. Very few store version boards are customized with your room and phone number. Preview our features and benefits for more reasons.

Can we have each marker board individualized with the room number and phone number?

Yes, provide us with the room number and coordinating phone number and we will make each board customized at no extra charge.

Can we customize the graphics using our own hospital logo and branding?

Yes, you can customize the graphics to meet your needs.

Can you help us design the graphics?

Yes, our graphic design team will work with you to create the graphics that fit your needs. When the electronic version is to your liking we will then send you a paper proof for you approval.

Can we have more than one design for the hospital?

Yes, we can do more than one design for your hospital. There is a minimal setup fee for each design change.

Are custom sizes available?

Yes. However, we offer our standard sizes at 18×24, 20×30, 24×32, and 32×36. These sizes offer our best pricing, but we understand that you might have special needs. We can accommodate your specific size requirements.

What are the consequences if we accidentally use a permanent marker?

Permanent markers will not stain, ghost or ruin our boards. Permanent marker can be removed using an alcohol wipe or hand gel. We recommend dry erase markers or grease pencils, which eliminate dust concerns.

Is there an eraser/marker shelf and where is the marker held if there is no shelf?

Our frameless glass marker boards are designed not to need a shelf. The boards have a built in ridge on top which holds a marker discretely in place.

Are the edges of the glass sharp?

The boards are 1/4″ tempered low-iron glass with rounded polished edges.

Will the glass scratch?

The glass will not scratch with normal use and cleaning.

Do you supply magnets?

For an additional cost we can supply magnets. Since the board is 1/4″ glass it requires a special magnet called ‘rare earth’. It is not recommended for pediatric areas or other areas where a strong magnet would be problematic.

Will the image fade?

The archival inks on the image will not fade. They have been tested for a life of approximately 90 years.

What are your prices?

Our prices are based on size, quantity, and type of boards. Once we have your information we will gladly provide you with a free quote.

Do you offer discounts?

Our listed prices are already deeply discounted, with additional discounts available for quantities over 100 pieces

How quickly can we get our marker boards?

Typical delivery time is 4-8 weeks from the time we get your final approval or purchase order. Smaller quantities may take less time.